First Capital Bank Zimbabwe has launched two new products and services for its customers and the general public following successful migration to new banking systems.
The bank has partnered with RIA Financial Services, the third largest remittance company in the world.
It has also relaunched an enhanced funeral insurance product, underwritten by Zimnat Insurance. Ria is a wholly owned subsidiary of Euronet Worldwide Inc, offering services in 160 countries through a network of over 385 000 locations.
Under the partnership, First Capital Bank becomes one of a few banks providing money transfer services at this magnitude, enabling receipt of diaspora remittances to the local market through its branch network.
The lender said the charges will be borne by the remitter allowing the beneficiary to collect funds at no cost.
Speaking on the launch of Ria Money Transfer Services, First Capital Bank MD Ciaran McSharry said: “Our belief is that the Ria partnership comes at an opportune time where customer convenience and transactional flexibility is a key pillar of our service promise.
It brings a unique competitive edge in key markets such as UK, USA, South Africa, among others.” First Capital Bank has launched a funeral product named ‘Gadziriro/Lungiselelo’Funeral Plan in partnership with Zimnat.
First Capital Bank consumer banking director Angela Kamhiriri said; “Our aim is to not only meet our customers’ needs but exceed them at critical moments in life where our assistance through our product suite is integral and life changing.
These developments highlight First Capital Bank’s proactive nature and readiness to innovate.”