Transformational skills for regenerative Insurance
PAUL NYAUSARU
The Insurance and Risk Management Information Centre (IRMIC), in partnership with the Centre for Organization Leadership and Development (COLD), hosted a two-day Mentorship Summit for Emerging Practitioners under the theme “Transformational Skills for Regenerative Insurance.”
The summit brought together emerging insurance professionals, regulators, and industry leaders to explore how transformational leadership, innovation, and collaboration can redefine the future of Zimbabwe’s insurance sector.
Speaking at the event, the Insurance and Pensions Commission of Zimbabwe (IPEC) Acting Commissioner, Blessmore Kazengura, called for a renewed focus on transformation and regenerative thinking within the industry.
“We must move beyond traditional models and embrace regenerative insurance—one that not only protects but also strengthens, restores, and creates a better future for all stakeholders,” Kazengura said.
He emphasized the need for transformational skills such as creativity, empathy, and collaboration to help practitioners navigate the rapidly changing business environment and respond to emerging societal and technological shifts.
Old Mutual Life Assurance Company General Manager, Lindah Mariwande, echoed this sentiment, urging practitioners to view insurance as a vehicle for societal resilience rather than merely a risk mitigation tool.
“For emerging practitioners to orchestrate this shift, they must transform their mindsets, behaviours, and practices,” she said.
The summit also underscored the importance of digital transformation and artificial intelligence (AI) in the future of insurance. Kazengura noted that IPEC has established a Regulatory Sandbox to encourage innovation and experimentation within the sector.
“The Sandbox provides a platform for testing new products and services and for collaboration between innovators, regulators, and other stakeholders,” he explained.
Paul Nyausaru, President of the Talent Exchange Group (TEG), emphasized the importance of developing inner capacity as the foundation for professional and organizational transformation. Drawing on the Inner Development Goals (IDGs) Guide, he explained that the framework provides 25 key skills across five dimensions that support leaders in aligning inner growth with outer impact.
“Participants were taken through how they can map their inner compass to enhance their inner capacity for outer growth,” Nyausaru said, adding that these capabilities—when nurtured through mentorship—create leaders who are authentic, reflective, and regenerative in their approach.
The summit provided a powerful platform for cross-generational dialogue, enabling emerging practitioners to connect with experienced leaders, share insights, and co-create pathways toward a more inclusive and resilient insurance industry.
In his closing remarks, Kazengura called for collective action, innovation, and leadership to drive transformation and sustainable growth in the insurance sector.
As Mariwande aptly concluded:
“Transformation is not about changing who we are—it’s about becoming all that we can be.”
